1. SCOPE
1.1. Roche Diagnostics India Private Limited including its affiliates (hereinafter referred to as “Roche” or “we” or “our” or “us) is committed to protecting your (“you” or “your” or “yours”) personal information.
1.2. This Privacy policy (“Privacy Policy”) read together with our global privacy policy available at https://www.roche.com/privacy_policy.htm outlines the types of personal information Roche may collect; the means by which Roche may collect, use, or share your personal information; steps Roche takes to protect your personal information; and choices you are provided with respect to the use of your personal information.
1.3. This Privacy Policy applies to Roche website that link to this Privacy Policy (this “Website”). By visiting the Website and/or registering and/or signing up for the Website and/or by clicking “I Agree”, it will be deemed that you accept the terms of this Privacy Policy.
1.4. This Privacy Policy is an electronic record in terms of the Information Technology Act, 2000 (as amended/re-enacted from time to time) (“IT Act") and rules thereunder, and, amongst others, is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries Guidelines) Rules, 2011, which mandates for publishing of rules and regulations, privacy policy and terms of use for access or usage of the App. This Privacy Policy is an electronic record, generated by a computer system and does not require any physical or digital signatures.

2. CHANGES TO THE PRIVACY POLICY
2.1. We are obligated to protect your information in accordance with applicable laws and regulations.
2.2. This Privacy Policy is subject to modification based on changes in the business, legal and regulatory requirements and will be updated online. We will make all efforts to communicate any significant changes to this Privacy Policy to you. However, you are encouraged to periodically visit this page to review the Privacy Policy and any changes to it.

3. THIRD PARTY SERVICES
3.1. Please note that when you are on our server, your operating system provider, social media Websites you access, websites that you access may also collect, use and share information about you and your usage. We cannot control how these third parties collect, use, share or secure this information. For information about third-party privacy practices, please consult their respective privacy policies.

4. LINKS TO THIRD PARTIES
4.1. The Website may include links to other websites. Such websites are governed by their respective privacy policies, which are beyond our control. Once you leave our servers (you can tell where you are by checking the URL in the location bar on your browser), use of any information you provide is governed by the privacy policy of the operator of the website you are visiting. That policy may differ from ours. If you cannot find the privacy policy of any of these websites via a link from the website's homepage, you should contact the website directly for more information.

5. PERSONAL INFORMATION WE COLLECT
5.1. Personal information is defined as information that can be used to identify you. On this Website, we may request personal information about you. Examples of personal information that we may collect includes your name, contact information, email address, and other information in combination with these identifiers.

6. WHY WE COLLECT PERSONAL INFORMATION
6.1. The abovementioned personal information is collected for the following purposes:
6.1.1. To respond to your requests or inquiries;
6.1.2. To complete a transaction;
6.1.3. To personalize your experience;
6.1.4. To perform Website analytics and measure Website performance;
6.1.5. To track and monitor adverse events and other activities;
6.1.6. To maintain the Website, including for security purposes.
6.1.7. to improve the quality of the Website; or
6.1.8. to facilitate our internal business operations, including the fulfilment of any legal and regulatory requirements.
6.2. Several places on our Website require personal data if you choose to use them, including surveys, registration, and content sharing features (i.e., “E-mail to a Friend” links). Roche and its business partners collect this information about you only if you voluntarily provide it to us.
6.3. Please be aware that certain features of this site may not be available to you if you elect not to provide certain personal data. Any personal data you provide to us will be used in accordance with this Privacy Policy.

7. MORE INFORMATION ON OUR PROCESSING ACTIVITIES
7.1. This sections outlines each processing activity in greater detail and provides information on the categories of information collected for each activity as well as the legal basis of processing for each of these activities.
7.2. Responding to Requests or Inquiries: Certain parts of our Website and online resources allow you to submit your personal information to us to for various purposes. For example, you may subscribe to one of our mailing lists. In these instances, we may use the information that you provide to us to take the steps necessary to respond to your request. Depending on your request, we may collect your contact information (such as your name, mailing address, telephone number, job title), your interests and preferences (such as products or areas of interest), and any other information you provide to us. We collect and process your personal information for these purposes based on your consent. If reporting is required, we may process your data to comply with our legal obligations.
7.3. Completing Transactions: Some parts of our website may collect your personal information to fulfill services that you have requested and to understand your interests and preferences. In these instances, we may collect your contact information as well as a history of your previous transactions with us (such as order history, customer account information). If you are purchasing or ordering a product or service from us, we use this information to perform our agreement with you.
7.4. Personalizing Your Experience: We may collect certain information about you, your preferences, and how you have interacted with us in the past in order to understand your interest in our products and services so that we can best serve you. This may include information about your contact and product preferences, languages, marketing preferences, and demographic data. In cases where we collect this information automatically, we collect and process this information for our legitimate business interests. In other cases, we will collect and process this information pursuant to your consent.
7.5. Website Analytics and Tracking: Where permitted by law, we may combine personal information you provide with other information you’ve provided to Roche through our websites. Where permitted by law, we may also combine personal information collected through our websites and online resources with Roche’s offline records and information provided to us by third parties. More information about this can be found in the section below in our Cookie notice available at https://www.roche.com/cookie-notice.htm
7.6. To run and maintain our Website: We use this information to secure our Website, network systems, and other assets. This may include information concerning your IP Address, geographic location, resources you have accessed, and similar information. We collect this information automatically, for our legitimate business interest.
7.7. To Provide you services: Through the Website, if you choose to opt in to know more about HPV DNA testing and want to get tested, we may share your personal data with appropriate diagnostic laboratory for them to get in touch with you.

8. SHARING YOUR PERSONAL INFORMATION
8.1. We strive to keep your personal information confidential and will place reasonable security controls to protect it. Your personal information will be kept confidential as required under applicable laws.
8.2. We may share your personal information with Roche’s affiliates around the world including in countries with privacy standards different from those in your country. Our Roche affiliates will use the personal information for the same purposes as we do. A list of Roche’s affiliates is available in the current annual report which can be found in the Investors section of www.roche.com.
8.3. We may also share your personal information with third parties so as to provide you the services you opt in for. Any such personal information will only be shared for the purposes of provision of services you have opted in for.
8.4. We may also share personal information with external organizations or individuals if we believe that access, use, preservation or disclosure of the information is reasonably necessary to:
(a) meet any applicable law, regulation, legal process or enforceable governmental request;
(b) detect, prevent or otherwise address fraud, security or technical issues;
(c) protect against harm to the rights, property or safety of our customers or the public, as required or permitted by law.

9. CROSS BORDER TRANSFER OF PERSONAL INFORMATION
9.1. Any personal information you provide to us through your use of this Website may be transferred to or stored in a geographic region which imposes different privacy obligations than your country of origin. Any such transfer will be conducted in compliance with applicable law.

10. RETENTION AND STORAGE OF YOUR PERSONAL INFORMATION
10.1. The personal information so collected shall be retained only for a period of 15 (fifteen years) to fulfil the purposes outlined herein unless a longer retention period is required or permitted by law and only for the purposes defined above. Once the purpose is achieved, all personal information is deleted in a safe and secure mode.
10.2. We have adopted reasonable security practices and procedures as required under applicable law and have included strategic, operational, managerial, technical and physical security controls to safeguard and protect your data and information.

11. DATA SECURITY
11.1. Roche and its business partners take reasonable steps to protect your personal information we access or receive through this Website from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. Nevertheless, Roche makes no guarantee as to the security of your personal information and disclaims, to the fullest extent permitted by law, all liability and damages caused by loss, misuse, and unauthorized access, disclosure, alteration, or destruction. We recommend that you take any available precautions to protect your personal information you submit on this Website.

12. INFORMATION ABOUT YOUR RIGHTS IF YOUR DATA IS COVERED BY GDPR
12.1. Provided your personal information is covered by GDPR, please note that you have the right to: (i) request from Roche access to and rectification of your personal data as well as the right to data portability, if applicable, or erasure or restriction of processing of your personal data.
12.2. Erasure or restriction of processing is only possible if and to the extent the processing of personal data is based on consent or legitimate interest. If data processing is based on consent, kindly note that you have the right to withdraw your consent at any time, however, without affecting the lawfulness of processing based on consent before its withdrawal. For sending us a note to exercise your right to withdraw consent, please see contact details in the section “Identity and contact details” herein below.
12.3. To avoid that your data is entered in the systems again after your request for erasure, in your interest and for us to comply with GDPR we may keep your name and e-mail address with a flag “Don’t contact anymore” in our systems.

13. NON-PERSONAL INFORMATION:
13.1. Non-personal information is defined as any data that does not personally identify you and may include unique system or hardware identifiers, system or application software, and peripherals.
13.2. Any non-personal information, which when clubbed with personal information becomes personal information, shall be treated as personal information.
13.3. The following is the manner in which we collect, use, share and retain non-personal information.
13.3.1. Collection - You agree that the Website may collect diagnostic, technical and usage related information for the usage purposes described below.
13.3.2. Usage - The abovementioned information is gathered periodically to provide and improve the Website and services therein, facilitate the provision of software updates, product support and to verify compliance with the terms of this Privacy Policy.
13.3.3. Sharing- As non-personal information does not personally identify you, we may use and disclose non-personal information at our discretion, subject to applicable laws.
13.3.4. Retention - The information so collected shall be retained only for a limited duration necessary to fulfill the purposes outlined herein unless a longer retention period is required or permitted by law and only for the purposes defined above. Once the purpose is achieved, all information is deleted in a safe and secure mode.

14. LOCATION INFORMATION:
14.1. The Website may access, collect and analyse information related to your location on a regular basis through Bluetooth and Wi-Fi signals and other technologies and data for the performance of the services provided by the Website and to help improve the design, functionality, performance, and content of the Website.
14.2. Except in cases where any specific service requested by you require or involve personal identification, the Website collects location data anonymously and in a form that does not personally identify you. By using the Website, you agree and consent to transmission, collection, maintenance, processing and use of your location data and queries to provide and improve such services of the Website.

15. ACCESS, CORRECTION AND DELETION:
15.1. The Website strives hard to keep its records updated and accurate with your latest information. You shall be responsible to ensure that the information or data you provide from time to time is and shall be correct, current and updated and you have all the rights, permissions and consents to provide such information or data.
15.2. You may note that deletion of certain information or withdrawal of consent may lead to cancellation of your access to the Website or your access to certain features and services of the Website. Additionally, we may not be able to process your request of correction, updating or deletion, in case the same is not supported by valid documents or data retention is required by the applicable law or law enforcement requests or under any judicial proceedings or it is extremely difficult to implement (such as requests related to backup copies or if a new system is required to process the request or change of technical design) or risks the privacy of other users.
16. LIABILITIES

16.1. We shall not be liable for any indirect, incidental, consequential, special or exemplary damage(s) arising due to loss of data or use arising out of or in connection with your access or use of or inability to access or use the Website.

17. IDENTITY AND CONTACT DETAILS
17.1. You may contact Mr. Rajeshvar Nerurkar from Roche Diagnostics India, Silver Utopia, B 501 / 601 B, 5th & 6th floor, Cardinal Gracious Rd, Chakala, Andheri East, Mumbai, Maharashtra 400069, India or email at [email protected].

Last Updated on: 9 ^th Feb 2023
Copyright @ Roche Diagnostics India Private Limited
All rights reserved.

TERMS AND CONDITIONS

1. GENERAL
1.1. This document is an electronic record in terms of the Information Technology Act, 2000 ("IT Act") and rules thereunder, and is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries Guidelines) Rules 2011, which mandates for publishing of rules and regulations, privacy policy and terms of use for access or usage of the Website. This electronic record is generated by a computer system and does not require any physical or digital signatures

1.2. These Terms and Conditions (“Terms”) read with the privacy policy available at [link to privacy policy] as may be posted on this website, from time to time, shall govern your use/access of the website (“Website”), its related content, sites and hyperlinks owned maintained and operated by Roche Diagnostics India Private Limited and/or its affiliates (“Roche” and/or “we” and/or “us”). These Terms applies to all users (“you” and/or “yours” and/or “users”) of the Website.

1.3. If you do not agree to be bound by the Terms, please do not access this Website.

2. TERMS OF USE:

2.1. When using the Website, you represent that you understand and will comply with the following terms of use:

2.1.1. Availability of the Website: Access to the Website is permitted at Roche’s discretion. Roche reserves the right to withdraw, amend, or restrict, the service we provide on this Website without notice.

2.1.2. Unauthorized Uses: Roche in its sole discretion, may determine which uses of this Website are improper and/or unauthorized. Roche may take any appropriate action in response to unauthorized uses of this Website, including but not limited to blocking any User of this Website. This Website or is accessed via the World Wide Web, which is independent of the Website. Your use of the World Wide Web is solely at your own risk and subject to all applicable laws and regulations. We have no responsibility for any information or service obtained by you on the World Wide Web. You agree not to use this Website to:
i. make fraudulent statements or other misrepresentations;
ii. use this Website in violation of any legal duty to a third party
iii. intentionally or unintentionally violate any national or international statute, law, decree, rule and/or regulation
iv. “stalk” or harass another person; or
v. collect or store personal data about other

2.1.3. No viruses or other interference: You must not transmit or enable another person to transmit via the Website any virus or other information or material or otherwise use the Website in a way which:
i. tampers with, hinders the operation of or makes unauthorized modifications to the Website;
ii. inhibits any other user from using the Website

2.1.4. Termination or suspension of your access: We may suspend or terminate your access to all or any part of the Website at any time, if you breach Terms in our reasonable opinion or at our discretion for any reasons as we may think deem fit.

2.1.5. Exactness / Accuracy not guaranteed: We have made significant efforts to accurately display the details that appear on this Website. However, we do not warrant/guarantee the content of this Website is accurate, complete, current, or error-free. The particular technical specifications and settings of your computer and its display could affect the accuracy of its display of the colours, displayed on this Website.

3. NOT HEALTH ADVICE
3.1. By using this Website you acknowledge that the material provided is for informational purposes only. Nothing on this Website should be construed as or deemed to be advice or counsel regarding any health or medical condition, or the diagnosis or treatment of any health or medical condition. Users should not rely on the materials on this Website in deciding on a treatment plan, drug usage, or any other medical advice. Users are strongly urged to consult with a physician in connection with any and all treatment options.

4. DISCLAIMER OF WARRANTIES:
4.1. THE INFORMATION, PRODUCTS, AND SERVICES PROVIDED ON THE WEBSITE ARE “AS IS, WHERE IS” WITH NO EXPRESS OR IMPLIED WARRANTY OR GUARANTEE OF ANY KIND REGARDING THE ACCURACY, CONTENT, COMPLETENESS, RELIABILITY, OPERABILITY, OR LEGALITY OF THE CONTENT OF THIS WEBSITE. IN ADDITION, ROCHE AND ITS AFFILIATES FULLY DISCLAIM ANY REPRESENTATIONS OR WARRANTIES ABOUT THE SATISFACTION OF ANY GOVERNMENT REGULATIONS REQUIRING DISCLOSURE OF INFORMATION ON MEDICAL DEVICE, PRESCRIPTION DRUG, OR HEALTH PRODUCTS. ANY WARRANTY THAT IS PROVIDED IN CONNECTION WITH ANY ROCHE PRODUCTS DESCRIBED ON THE WEBSITE SHALL BE LIMITED TO THE WARRANTIES PROVIDED IN THE DOCUMENTS OF SALE OF SUCH PRODUCT, AND ANY LIMITATIONS INCLUDED THEREIN.

5. LIABILITY:
5.1. YOUR USE OF THIS WEBSITE, ANY WEBSITE LINKED THROUGH THIS WEBSITE, AND ANY MATERIAL AVAILABLE ON THIS WEBSITE IS ENTIRELY AT YOUR OWN RISK. IN NO EVENT SHALL ROCHE OR ITS AGENTS, AFFILIATES, PARTNERS, OR LICENSORS (COLLECTIVELY, “AFFILIATES”) BE LIABLE FOR ANY DIRECT, SPECIAL, INDIRECT, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR ANY DAMAGES WHATSOEVER, RESULTING FROM LOSS RELATED TO THE USE OF THE WEBSITE OR THE CONTENT CONTAINED HEREIN REGARDLESS OF THE TYPE OF CLAIM OR THE NATURE OF THE CAUSE OF ACTION, EVEN IF ROCHE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE OR LOSS.NEITHER ROCHE NOR IT’S AFFILIATES SHALL BE RESPONSIBLE FOR LOST PROFITS, REVENUES, OR DATA,OR FINANCIAL LOSSES ASSOCIATED WITH THE USE OF THIS WEBSITE OR THE MATERIALS CONTAINED HEREIN. IN THE EVENT ANY EXCLUSION OR LIMITATION OF LIABILITY IS LIMITED BY LAW, SUCH LIABILITY IS LIMITED TO THE FULLEST EXTENT PERMITTED BY LAW. ANY DISCLAIMER OF LIABILITY THAT IS PROVIDED IN CONNECTION WITH ANY ROCHE PRODUCTS DESCRIBED ON THIS WEBSITE SHALL BE LIMITED TO THE WARRANTIES PROVIDED IN THE DOCUMENTS OF SALE OF SUCH PRODUCT, AND ANY LIMITATIONS INCLUDED THEREIN.YOU ARE RESPONSIBLE FOR THE CORRECT HANDLING OF ANY ROCHE PRODUCTS AND MUST FOLLOW THE INSTRUCTIONS OF THE PACKAGE INSERT AND WARNINGS ON THE LABEL. ROCHE SHALL NOT ASSUME ANY LIABILITY FOR DAMAGES RESULTING FROM WRONG HANDLING OF SUCH PRODUCTS.

6. INDEMNITY:
6.1. YOU AGREE TO INDEMNIFY AND HOLD HARMLESS ROCHE, ITS AFFILIATES, AND THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYERS AND AGENTS, FROM ANY LIABILITY, DAMAGES, LOSSES, PENALTIES AND COSTS OF ANY KIND (INCLUDING REASONABLE ATTORNEYS’ FEES) MADE DUE TO OR ARISING OUT OF YOUR USE OF THE WEBSITE OR OTHER ONLINE SERVICES PROVIDED BYROCHE; YOUR VIOLATION OF THESE TERMS; OR YOUR VIOLATION OF ANY LAW OR THE RIGHTS OF A THIRD PARTY.

7. THIRD PARTY CONTENT:
7.1. Any link contained on this Website which provides access to third party resources or content is provided for convenience only. Roche does not express any opinion on or endorsement of the content of any such third party links and expressly disclaims any liability for the quality, content, nature, or reliability of any such third party resources and the information, products and services found thereon.

8. COPYRIGHT AND TRADEMARK:
8.1. Roche and/or its affiliates owns the copyright in all material and information contained on the Website unless otherwise indicated. This Website and all materials and information herein are for informational purposes only and are subject to all applicable laws. Any reproduction, retransmission or other use is strictly prohibited. You may print one copy and may download extracts of any page(s) from the Website for your personal reference. You must not modify the paper or digital copies of any materials you have printed or downloaded in anyway, and you must not use any illustrations, photographs, video or audio sequences, or any graphics separately from any accompanying text. You must always acknowledge Roche’s status (and that of any identified contributors) as the author of material on this Website. You must not use any part of the materials on the Website for commercial purposes without Roche’s written permission. Roche is licensed to use all intellectual property in the content of this Website and reserves the right to pursue any intellectual property infringement in the courts of any country where Roche suffers damage. No license is granted to you to use any trademark of Roche or their Affiliates. You shall not assert any claim or ownership to any such trademarks.

9. NO OFFERS OR SOLICITATIONS; FORWARD-LOOKING STATEMENTS:
9.1. The information provided on the Website does not constitute an offer of or solicitation for the purchase or disposal of, trading, or any transaction in any Roche securities. Investors must not rely ont his information for investment decisions. This Website may contain forward-looking information. Such information is subject to a variety of significant uncertainties, including scientific, business, economic and financial factors, and therefore actual results may differ significantly from those presented.

10. MISCELLANEOUS
10.1. Applicable Law: The courts of Mumbai, India will have exclusive jurisdiction over any claim arising from, or related to, a visit to the Website, although we retain the right to bring proceedings against you for breach of these conditions in your country of residence or any other relevant country. The laws of India govern these Terms.

10.2. Minors: The use of this Website is not intended for children under the age of 16. Moreover, all minors should seek their parent’s or guardian’s permission prior to use of this Website.

10.3. Changes to these Terms and Conditions: Roche reserves the right to change these Terms at any time by publishing the amended Terms on the Website. You should visit this page from time to time to review updates to the Terms that are binding on you. Certain Terms maybe superseded by expressly designated legal notices or terms located on particular webpages visited by you or correspondence sent to you.

10.4. Severability: If any of these Terms should be determined to be illegal, invalid or otherwise unenforceable, then to the extent that Term is illegal, invalid or unenforceable, it shall be severed and deleted. The remaining Terms shall survive, remainin full force and effect, and continue to be binding and enforceable. No waiver by Roche of breach of an obligation arising under these Terms and Conditions shall constitute a waiver of any other breach.

10.5. Contact Information: Please contact us with any questions or concerns regarding these Terms, or any notices or complaints at Roche Diagnostics India Private Limited, 501/601B, Silver Utopia, Cardinal Gracious Road, Andheri East, Chakala, Mumbai, Maharashtra, India 400069.